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Spanish-Speaking Administrative Assistant - Indianapolis

The Federal Savings Bank, a national bank and 5-time “50 Best Mortgage Companies to Work For” winner, seeks an organized, outgoing, optimistic, and overall outstanding Spanish-Speaking Mortgage Banker Assistant (alliteration enthusiasts encouraged to apply)!  As a Banker Assistant you will be an integral member of our Indy lending team. This position is based in the Indianapolis, IN loan production officeCandidates must reside in the area at time of application.  

Los solicitantes deben ser amables, organizados, orientados a los detalles y diligentes para cumplir con los objetivos en constante cambio. *

*If you had to Google Translate that last sentence, this role is not for you.

Duties & Responsibilities:

  • Assist top Mortgage Banker serving as primary liaison among customers, internal operations support, realtors, and title companies
  • Help manage Mortgage Banker pipeline while working with Processing, Underwriting, and Closing teams to ensure loans get closed in a timely manner.
  • Prepare mortgage applications and disclosures for signing
  • Structure loans in Encompass loan origination system
  • Review loan guidelines and analyze borrower qualifications
  • Consistently exceed borrower expectations and Realtor/Builder expectations. Always giving "Wow" service
  • Marketing tasks to include maximizing the Mortgage Banker’s CRM and past client business
  • Help organize events for the Bankers such as realtor luncheons, borrower meet 'n greets etc.
  • Continue to assume responsibilities and help the team grow


  • Ability to work in our Indianapolis office 3 days per week, must reside in the area at time of application 
  • 1 + years of experience in administration, sales, marketing, or event planning. Also open to those looking to transition from bartending, restaurant, or hospitality into a fast-paced office setting.
  • Bachelor's degree required
  • Fluent in Spanish, verbal and written 
  • Proficiency with Microsoft Office products (Excel, Word, Outlook, and PowerPoint)
  • Solid understanding of Social Media (Linkedin, Facebook, Instagram )
  • Creative and proactive thinker
  • Collaborative team spirit, positive attitude
  • Superior time-management and organizational skills 
  • Must be able to proofread, edit, and write content in Spanish and English 

Miscellaneous Requirements:

  • Likes to happy hour, especially during patio season 
  • Uses the phrase "crushing it" unironically 
  • Is a morning person, or at least can fake it with enough coffee
  • Knows how to use GIFs properly
  • Wants to work in an environment where colleagues are your 2nd family #workfam

What We Offer:

  • Base Salary 
  • Generous paid time off plus sick time
  • Health, Dental, and Vision insurance plans and robust 401k matching
  • Leadership coaching to help succeed in life, both professionally and personally
  • AMAZING team of talented peers!  



The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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