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Mortgage Banker Assistant - Entry Level Sales

The Federal Savings Bank has quickly become one of the largest privately held banks in America, and was named to INC. 5000 Fastest Growing Private Companies in the U.S. for 2017 and 2018 with 108% annual growth. Headquartered in Chicago, with over 30 offices nationwide, this veteran-owned bank is on the hunt for an industrious, reliable, solution-oriented Mortgage Banker Assistant to support the Senior Vice President and residential lending team in our Vienna, VA office. This position reports directly to the Senior Vice President for the region.  As this role will be based out of the Vienna, VA office, all candidates must reside a feasible commuting distance to Vienna.  


  • Provide administrative support for the Senior Vice President
  • Coordinate meetings with clients or "borrowers", realtors, title agents, and the staff at the bank as directed
  • Assist with loan application intake and qualifying borrowers
  • Use Encompass loan origination software to enter to update loan information and upload confidential borrower information
  • Prepare reports & memos 
  • Help manage and file expenses through collaboration with SVP and the corporate Accounting department
  • Train other support staff and help onboard new Bankers
  • Maintain positive relationships between the SVP, his team of Banker & operations support, and his other industry connections.
  • Manage payroll and bonus structures, time-card analysis, production reports and division budget
  • Help manage the office, including supply inventory, greeting clients and potential Banker hires
  • Attend all Sales Meetings with the SVP
  • Help generate leads for mortgage loans through email and social media marketing Create original content and copy edit existing content

The Federal Saving Bank Mortgage Banker Assistant role is designed as a stepping stone to a successful career in residential lending.  Mortgage industry experience is not required! The role may start out as “entry-level," but the opportunities for growth are tremendous! If you are an entry level sales professional or recent college graduate that values a challenging and exciting work environment keep reading and apply today!


    • 2 year degree minimum requirement - 4 year degree / recent college graduate preferred
    • 1+ year of experience as a Mortgage Banker Assistant/Mortgage industry or related experience in administrative assistance, reception/front desk, retail, sales, or food &  beverage/ and hospitality. 
    • Live in Vienna, VA area or an feasible commuting distance (must be onsite in office M-F)
    • Experienced with PCs and Windows Based Software
    • Strong Proficiency with Microsoft Office Suite. Specifically, Outlook and Excel
    • Experience cold-calling over the phone
    • Working social media marketing experience
    • Able to type at least 35+ words a minute
    • Detail-oriented and task-oriented
    • Understands the usage of proper grammar and punctuation
    • Exceptional communication and customer service skills
    • Exceptional organization ability
    • Favorable credit history and criminal background 
    • Stable employment history
    • Spanish speaking experience preferred, not required
    • Light event planning experience preferred, not required
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