Mortgage Banker Assistant - Chicago

Chicago, IL
Full Time
Retail Lending Division
Mid Level

At The Federal Savings Bank doing good for customers allows us to do well for our families. Our organization thrives when we fulfill our purpose.  As an Assistant Mortgage Banker you will be an integral member of our Chicago lending team.  You will help customers achieve their dreams of home ownership by executing your duties as a critical support resource to our Bankers, borrowers, and operations teams. This position is based in our Chicago IL office, reporting to the Senior Vice President.  

What We Offer:

  • Base Salary plus bonus incentives 
  • Generous paid time off plus sick time
  • Health, Dental, and Vision insurance plans with robust 401k matching. Company paid life insurance 
  • Incredible opportunity for professional and personal development through coaching and mentoring
  • A state of the art, brand new office space located in Logan Square (complete w/ with pool table, shuffleboard, ping-pong, and Starbucks coffee!!)
  • Complimentary parking for Bank employees! 
  • AMAZING team of talented peers!  

Job Duties: 

  • Assist top Mortgage Banker serving as primary liaison among customers, internal operations support, realtors, and title companies
  • Help manage Mortgage Banker pipeline while working with Processing, Underwriting, and Closing teams to ensure loans get closed in a timely manner.
  • Prepare mortgage applications and disclosures for signing
  • Structure loans in Encompass loan origination system
  • Review loan guidelines and analyze borrower qualifications
  • Consistently exceed borrower expectations and Realtor/Builder expectations. Always giving "Wow" service
  • Marketing tasks to include maximizing the Mortgage Banker’s CRM and past client business
  • Help organize events for the Bankers such as realtor luncheons, borrower meet 'n greets etc.

Job Requirements:

  • 4 year college degree, or commensurate mortgage or real estate experience
  • 1 + years of experience in Mortgage Industry, or industries with related skills such as real estate, retail, restaurant, customer service.
  • Spanish speaker strongly preferred
  • Experience with Encompass Loan Origination Software strongly preferred, but we will inest in training for the right candidate!
  • Experience with automated underwriting systems DU/LP preferred
  • Excellent verbal and written communication skills
  • Must be dependable, self-motivated and require minimal supervision
  • Must be a team-player
  • Comfortable working in a fast-paced environment
  • Favorable background and credit standing
  • A great sense of humor and upbeat nature strongly preferred!  

Miscellaneous Requirements:

  • Likes to happy hour, especially during patio season! 
  • Uses the phrase "crushing it" unironically 
  • Is a morning person, or at least can fake it with enough coffee
  • Knows how to use GIFs properly
  • Wants to work in an environment where colleagues are your 2nd family 
  • Employee Benefits

  • Base Salary commensurate with experience, plus bonus  (if there is no bonus please remove that language)
  • Generous paid time off, plus sick days
  • Comprehensive Health, Dental, and Vision insurance plans available; includes company paid life insurance
  • Competitive Flex Spending Accounts (FSAs)
  • Employee Assistance programs (EAPs) for Financial planning, emotional support, legal guidance, and work-life solutions
  • Robust 401k matching
  • Employee appreciation events
  • Employee recognition on a national scale
  • A state of the art, brand new office space located in Logan Square (complete w/ with Starbucks coffee, shuffle-board, pool table and more!!!)
  • Complimentary parking for Bank employees!
  • A true team culture working towards one common goal; helping homebuyers finance their dream homes!


For more information please contact: Alejandra Villasenor

direct: 312-738-8422 /  

Only local candidates residing near Chicago, IL will be considered. This position will be based in our beautiful state-of-the-art Chicago headquarters office in Logan Square neighborhood. 

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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