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Reverse Mortgage Assistant

Reverse Mortgage Loan Assistants: Your quest for the perfect processing opportunity stops here! The Federal Savings Bank (“TFSB”) is actively searching for experienced loan officer assistants to support our National HECM Division. This position is remote! At TFSB, this role is known as the "HECM Mortgage Banker Assistant" or "HECM MBA".  The HECM MBA’s primary goal is to support the HECM Advisor throughout the loan process. 2+ years of experience with Residential Mortgage lending is required, and 1+ year of recent HECM/Reverse Mortgage experience is preferred.

What We Offer:

  • "Last in, First out" hiring practices are NOT applied at TFSB!  Your job is secure!
  • Generous time off - We will honor pre-planned vacation time for new hires!
  • Work/Life balance with remote work-from-home benefit
  • Medical, Dental, and Vision insurance plan and 401k matching available
  • Competitive salary plus an amazing monthly bonus
  • Room for advancement - we promote from within!
  • In-house virtual training opportunities to broaden your industry knowledge
  • Employee recognition on a national scale
  • Big bank capability, small-bank familial culture

Duties and Responsibilities:

  • Daily utilization of Reverse Vision and Encompass loan origination systems 
  • Set and maintain proper expectations with all parties on the HECM file
  • Analyze package for completeness prior to submitting to processing
  • Analyze credit, income, asset and collateral documents to submit files to underwriting
  • Communicate effectively with Sales, Processing, Closing, and Underwriting team
  • Collaborate with HECM Processors to help clear conditions and to review & analyze title for all requirements and address issues, insurance coverage for mortgagee
  • Help onboard new team members
  • Maintain loan file compliance while managing pipeline as various volume levels
  • Work effectively under specific time constraints and meet end-of-month deadlines
  • Attend weekly HECM National Division meetings to stay informed on company and industry updates
  • Complete Bank's customer service training and apply to everyday communications with borrowers, referral partners, and HECM Advisors  

It is the responsibility of the HECM MBA to work in tandem with the HECM Advisor and to review, analyze, and submit loan documents to Processing with a focus on efficiency and quality. 

Job Requirements:

  • High school diploma required
  • 2+ years Residential Mortgage lending required, of HECM/Reverse Mortgage experience required, or
  • Knowledge of agency loan programs, investor loan programs, and underwriting criteria for government and conventional offerings
  • Experience working with Reverse and/or FHA products preferred
  • Experience managing a pipeline of 5-10 HECM loans or 30+ purchase loans
  • Proficiency with Reverse Vision software and other 3rd party service providers 
  • Knowledge of legal and regulatory aspects for HECM/Reverse mortgage operations
  • Excellent interpersonal, communication, and time-management skills
  • Ability to operate effectively & efficiently in high-pressure situations 
  • All applicants must be flexible with their schedules, as they may be required to work after-hours, especially during peak volume periods 




    The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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