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Reverse Mortgage Closer

The Federal Savings Bank, a national bank and “50 Best Companies to Work For” winner is currently seeking an experienced Reverse Mortgage Closer to support our flourishing National Home Equity Conversion Mortgage Division.  This position is 100% remote.

   Employee Benefits

  • Base Salary commensurate with experience, plus bonus
  • Generous paid time off, plus sick days
  • Comprehensive Health, Dental, and Vision insurance plans available; includes company paid life insurance
  • Competitive Flex Spending Accounts (FSAs)
  • Employee Assistance programs (EAPs) for Financial planning, emotional support, legal guidance, and work-life solutions
  • Robust 401k matching
  • Employee appreciation events
  • Employee recognition on a national scale
  • A true team culture working towards one common goal: helping clients aged 62+ utilize the equity in their home!


  • High School Diploma
  • 3 + years of recent HECM/Reverse Mortgage Closing experience
  • Experience working with the Reverse Vision and other 3rd party service providers preferred
  • Experience auditing HECM Closing files for compliance inaccuracies
  • Experience coordinating funding authorization on HECM loans with Title companies
  • Should have prior operational and/or sales experience working with reverse mortgage direct lenders and secondary investors
  • Knowledge of legal and regulatory aspects for HECM, along with guidelines and programs
  • Must have EXPERT knowledge of HECM agency loan programs, investor loan programs, and underwriting criteria for government and conventional offerings (Fannie Mae, Freddie Mac, FHA, VA)
  • Experience closing pipeline of 10+ HECM loans monthly
  • Excellent interpersonal, communication, and time management skills
  • Meticulous attention to detail and highly task-oriented


  • Daily utilization of "Encompass" and "Reverse Vision" loan origination systems
  • Set and maintain proper expectations with all parties on the HECM file
  • Audit mortgage loan files for compliance inaccuracies according to internal, investor, and federal overlays
  • Manage a daily pipeline of Initial Loan Estimates, Change of Circumstance Loan Estimates, and Closing Disclosures while adhering to strict deadlines
  • Enter escrow, making sure demographics and address match, balance title, and send CD out to borrowers
  • Review executed HECM closing packages and coordinate funding authorization with title companies
  • Serve as a conduit among the closing department, and HECM analysts to ensure a smooth loan process for the borrower
  • Communicate with all divisions of the bank and title companies to obtain necessary documentation in a timely fashion
  • Provide white glove service to bank customers by executing best-in-class customer service procedures
  • Maintain loan file compliance while managing pipeline as various volume levels
  • Work effectively under specific time constraints and meet end-of-month deadlines
The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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